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SHIPPING INFORMATION

 We are 100% New Zealand owned and operated business and our warehouse is located in New Zealand

 NZ
NEW ZEALAND SHIPPING

For New Zealand orders we ship by New Zealand Post.

We have flat rate shipping of $5 New Zealand wide, with tracking provided and signature on delivery.

We have FREE shipping if your order value is $100 and over.

Timeframes
New Zealand Post Standard Metro 2-7 business days, New Zealand Post Standard Rural 4-9 business days.

Estimated Delivery  
ZONE TARGET RURAL
Auckland 2-3 Business Days + 1-2 Business Days
North Island 2-4 Business Days + 1-2 Business Days
South Island 3-7 Business Days + 1-2 Business Days
*PO Box addresses will take an extra 1-3 days for delivery due to lack of access to a local post office.
Orders placed before 12PM usually ship the same day excluding weekends. 
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

If you're parcel is returned to us due to an incorrect address or failure to collect from the post office and you would like us to redeliver it we ask that you cover the cost for re-delivery.

Please make sure to triple check your delivery address is entered correctly as we have no way to verify it and orders are sent to the exact address as entered.

 

Australia

AUSTRALIA & INTERNATIONAL SHIPPING

For Australian and International orders we ship by DHL Express, with tracking provided and signature on delivery
For Australia orders, we have flat rate shipping of $15 AUD.
For all other International orders, we have flat rate shipping of $25 USD
For Australian (AUD) and International (USD) orders, we have FREE shipping if your order value is $150 and over. 
Timeframes
DHL Express Metro 2-5 business days,  DHL Express Rural 2-7 business days, depending on where you are located.



Rest of the World Shipping


HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We aim to ship your order within 1-3 working days from our warehouse.

Our estimated domestic delivery times are:

  • North Island 1-4 business days
  • South Island 2-7 business days

All our New Zealand rural customers please allow up to 7 days, however your order usually arrives in around 2-4 days from dispatch. 

Australian orders usually arrive within 2-7 days.

United States orders usually arrive within 3-9 days. 

For the rest of the world please allow 3-13 days depending on where you are located. 

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

0064-22-120-1001